✉️ I was referred to Erin. How do I reach out to start?

Reach out to Erin directly. Some folks prefer to contact her by email instead of phone—she understands!

⏰ What if I need to cancel?

Per the opening paperwork that you have been given to review and sign together, you can cancel by emailing, declining the e-vite, or calling within 24 business hours (Monday–Thursday by 5 PM) before your scheduled appointment.
This policy is agreed upon and required as part of the business contract in the opening paperwork.
If it is outside of business hours, the card on file will be charged $160.00 per the agreement.

📄 Where do I find the opening paperwork?

Once you and Erin have had a phone conversation, you will be given access to the opening paperwork.

🧠 Does Erin provide homework?

Yes! Homework is a vital component of CBT, typically involving a structured and focused activity between sessions.
Practicing what was learned in therapy helps clients address specific symptoms and apply skills in real-life situations (Mausbach et al., 2010).

💳 How do I pay my bill or copay?

Billing is managed through Kareo Stripe / Matrix Billing Systems.
You will receive a bill by mail, and you can also create an account through Kareo for convenient online bill payment.

📞 How do I get a hold of Erin between sessions?

Text and emails are for emergent matters only. Erin also maintains professional boundaries to protect the client–therapist relationship.
Waiting until the next session and using journal notes follows best practices.
If you find that you need more support between sessions, you and Erin can create a plan for safety and stability that supports your goals.

📔 How do I maximize my sessions?

Get a journal—and bring it. Erin understands that not everyone prefers a written notebook, so bringing your phone or another electronic device works too.
Use it to record insights and reflections between sessions.
Most progress happens between sessions, as you integrate and practice what you’ve learned.

🌿 I think I’ve met my goals in therapy, or I’ve hit a plateau. How do I address this with her?

This is a relationship built on safety and trust—you are your own expert.
Collaboration and goal-setting are discussed in the first session, and therapeutic breaks or transitions are always welcome.
They provide an opportunity to apply your insight and skills in everyday life.

🖋️ Why do I need to review and sign opening paperwork?

“Psychotherapy,” defined simply, is the use of interpersonal influence skills and psychological techniques by trained professionals toward the goal of relieving signs and symptoms of psychiatric distress.
It is considered a formal medical procedure and is bound by legal and ethical standards.
These include informed consent, patient rights, disclosure statements, and a treatment plan, all of which are outlined in your opening paperwork.
Reviewing and signing these documents ensures mutual understanding and protection for both client and therapist.